Shared email that
finally feels modern.
Turn a shared inbox like support@ into collaborative, SLA-tracked, AI-assisted support. Connect Gmail, Outlook or any IMAP/SMTP provider — then thread, assign, note and reply beside your chat channels.
Threaded, collaborative
and AI-assisted.
Not a forwarding hack. Internal notes, @mentions, SLA timers and a full-thread AI draft — sitting right beside WhatsApp, Instagram and the rest of your queue.
A real email client,
wired into your whole team.
Threaded, collaborative and AI-assisted — a first-class email channel, not a forwarding hack.
Connect any provider
Native OAuth for Gmail and Outlook / Microsoft 365, or plain IMAP/SMTP for Zoho, cPanel and any host. Multiple mailboxes, one queue.
Threaded conversations
Every reply, quote and forward stitched into one clean timeline — no lost history, no duplicate tickets.
Internal notes & @mentions
Loop in a colleague inside the thread — private notes the customer never sees, with @mention alerts.
Canned responses
Insert saved replies with a /slash shortcut — GST invoices, refund policy, hours — with variables auto-filled.
Rich text composer
Full formatting, To / CC / BCC, drag-drop attachments and per-agent or per-brand HTML signatures — inserted automatically.
Forward & reply-all
Reply, reply-all or forward with full quoting and attachments carried over — exactly what your team expects from email.
Private AI · ₹0 per draft
A private model reads the full thread and drafts a complete, on-brand reply at ₹0 — then summarize long threads, translate, or shorten in one click.
Authenticated sending,
verified at setup.
Connect your domain and Vayusetu checks SPF, DKIM and DMARC alignment — so replies from support@ reach the inbox, not the spam folder — then monitors it continuously.
Email that keeps up with
your other channels.
How an AI-native, privacy-first email channel compares to other categories of tooling — by category, not by named vendor.
| Email capability | Vayusetu | Legacy suites | WhatsApp-only tools | Cloud AI chat | Open-source inbox |
|---|---|---|---|---|---|
| Connect Gmail / Outlook / any IMAP-SMTP | ✓ | ✓ | ✕ | Limited | ✓ |
| Email in one queue with chat channels | ✓ | ✓ | WhatsApp-first | ✕ | Partial |
| Internal notes & @mentions on email | ✓ | ✓ | Basic | ✕ | ✓ |
| SLA timers & assignment on email | ✓ | Add-on tier | ✕ | ✕ | BYO |
| AI reply drafting on email | ✓ Private | Metered | ✕ | Metered | BYO API |
| Private AI · India data residency | ✓ | Cloud | Cloud | Cloud | ✓ |
| Typical AI cost per drafted reply | ₹0 flat | metered | — | ₹5–80+ | BYO API cost |
Comparison by product category (not specific vendors), based on publicly available information as of July 2026. Gmail and Outlook / Microsoft 365 are referenced only as email providers Vayusetu can connect to. Typical costs are indicative ranges that vary by plan and provider. Illustrative placeholders only.
Give support@
a modern home.
Start free — connect Gmail, Outlook or any IMAP/SMTP inbox, then thread, assign and reply with private AI at ₹0 per draft.