Thousands of agents.
One private-AI platform.
Role-based access, multi-team routing, SLAs and org-wide analytics — running on a private AI that is never sent to a third-party AI cloud, with DPDP-friendly data residency in Mumbai.
At enterprise scale,
the tooling becomes the risk.
Thousands of agents across teams, brands and languages — with per-seat bills, conversation data sent to third-party AI clouds, and no single source of truth.
Per-seat punishes headcount
On a thousand-agent floor, per-seat SaaS turns every hire and seasonal ramp into a six-figure line item.
Data leaves your control
Cloud inboxes and cloud AI route every message — PII, disputes — through a third party's servers you can't fully audit.
No source of truth
Teams and regions each run their own tools. Nobody can answer "who touched this, under which SLA, with consent?"
Many teams and brands.
Routed by skill, language, brand.
A Hindi billing query and an English Tier-2 escalation land with the right people automatically — no manual triage floor.
Who can see what —
controlled to the role.
Granular RBAC, a complete audit trail and consent tooling, so a thousand-agent floor stays governable and every action is accountable.
Role-based access
Owner, admin, manager, agent, viewer — plus custom roles. Scope read, reply, reassign, export, down to the team.
Audit logs on every action
Assignments, replies, role changes and exports recorded with who, what and when — exportable, not a guess.
Consent · GDPR / DPDP
Capture opt-in, honor data-subject requests, keep consent attached to the conversation — no side spreadsheet.
Least-privilege default
Agents see only their queues; leadership sees the org. Sensitive brands and queues stay walled off.
A breach on the left.
An escalation on the right.
SLA timers run on business hours. On a predicted breach, Vayusetu auto-escalates, notifies a manager, and writes it to the audit log — reflected org-wide in analytics: response time, CSAT and cost, drillable from the whole org down to a single queue.
Unlimited agents, flat.
Data stays private.
Add a whole BPO shift or seasonal ramp without a per-seat meter — while a private AI keeps every brand's conversation data isolated, never sent to a third-party AI cloud. No on-prem tier to run; Vayusetu hosts it, in India.
Six channels.
One prioritized queue.
WhatsApp, Instagram, Facebook, Telegram, Email and Live Chat converge into one inbox — so agents work conversations, not a dozen browser tabs.
Private AI.
Sign in through your corporate IdP.
Run on Vayusetu's own private AI, sign in through your identity provider over OIDC, and keep every customer conversation out of third-party AI clouds — with DPDP-friendly data residency in Mumbai. No on-prem tier to run; Vayusetu hosts it, in India.
Private AI
Drafts, summaries and auto-answers run on Vayusetu's own private AI — no conversation is sent to a third-party AI service, and there's no per-message meter.
SSO (OIDC)
Connect your identity provider over OIDC so agents sign in with corporate credentials, and joiners and leavers are governed by the same directory you already run.
Your data stays private
Private AI plus audit logs and consent tooling means customer data is never handed to a third-party AI cloud — with DPDP-friendly residency and accountability you can evidence.
SSO is supported over OIDC. Vayusetu does not claim SOC 2, ISO or other third-party certifications — governance outcomes depend on how you configure and operate it.
Built for the whole org.
Not priced per seat.
| For a large org | Vayusetu | Legacy CX suites | Cloud contact-center | Cloud AI chat | Open-source inbox |
|---|---|---|---|---|---|
| Multi-team & multi-brand routing | ✓ | ✓ | ✓ | ✕ | Basic |
| RBAC with custom roles | ✓ | Tiered add-on | Tiered | ✕ | Basic |
| Audit logs on every action | ✓ | Enterprise tier | Enterprise tier | ✕ | DIY |
| SLAs + auto-escalation | ✓ | ✓ | ✓ | ✕ | Add-on |
| DPDP-friendly data residency | ✓ | Rare | ✕ | ✕ | DIY |
| Private AI (₹0 per reply) | ✓ | ✕ | Metered | Metered | BYO API |
| SSO (OIDC) | ✓ | ✓ | ✓ | Some | DIY |
| Pricing model | Flat · unlimited agents | Per-seat | Per-seat + usage | Per-seat + usage | Self-run infra |
Comparison by product category (not specific vendors), based on publicly available information as of July 2026. SSO is supported over OIDC (SAML not offered). Vayusetu makes no third-party compliance-certification claims; governance depends on your own configuration and internal processes. Capabilities and costs vary by plan and provider.
Honest from day one.
We're just getting started — so instead of borrowed logos and made-up numbers, here's what's simply true about how Vayusetu works.
per AI reply — no per-message meter
customer data sent to a third-party AI
Mumbai-hosted · DPDP-ready by design
channels in one inbox
Founding customers get founding pricing and a direct line to the team — real case studies will replace this the moment our first customers share their results.
Thousands of agents.
One private-AI platform.
Talk to our team — multi-team routing, RBAC, org-wide analytics and private-AI data isolation, on flat pricing with DPDP-friendly residency in Mumbai. No per-message AI bill, ever.