Every request answered
— on time, every time.
A priority-first inbox with SLAs, an AI copilot and live analytics — so your team resolves faster, never misses a promise, and doesn't burn out doing it.
Support shouldn't feel like
firefighting.
When requests are scattered and nothing is prioritized, the loudest ticket wins and the important one slips. Sound familiar?
Scattered channels
Messages live across WhatsApp, DMs, email and chat. Agents tab-hop and things fall through the cracks.
No prioritization
Everything is a flat list. The angry VIP and a routine FAQ look identical — so urgency is a guessing game.
SLAs missed
No timers, no escalation. Promised response windows quietly breach and customers feel ignored.
Agents drowning
The same questions, typed a thousand times. Repetitive volume burns out your best people fast.
Managers blind
No visibility into who's overloaded, what's breaching, or how the team actually performs.
A support desk that
prioritizes for you.
Everything a modern support team needs — queue, SLAs, AI copilot, routing and analytics — in one unified surface.
Priority-grouped queue
Requests auto-sort into Urgent, High and Normal — by keyword, sentiment, VIP status and wait time, across every channel.
Tickets & SLA
Business-hours SLA timers with holiday awareness, breach alerts and auto-escalation the moment a deadline slips.
AI copilot & auto-resolve
Three tone-matched drafts on every message; common questions auto-resolve from your knowledge base. All on private AI, ₹0 per reply.
Smart assignment
Route by round-robin or least-busy, honour agent skills and languages, and cap workloads so nobody drowns.
Queue, countdown & copilot —
one glance.
What's urgent, how long until the SLA breaches, and a drafted reply ready to send — on a single screen.
Faster replies. Happier customers.
Calmer agents.
Priority triage, live SLAs and a private-AI copilot — the difference your team and your customers feel.
Everything a desk needs —
nothing bolted on.
CSAT, scorecards, a shared knowledge base and internal notes — the day-to-day tools your team lives in, built in.
CSAT surveys
Automatic post-resolution surveys with follow-up prompts and low-score alerts, so unhappy customers never slip away quietly.
Agent scorecards
Per-agent response time, resolution rate, CSAT and workload — with team-wide trends managers can act on.
Canned responses & KB
A shared snippet library and a searchable knowledge base — insert a perfect answer in one keystroke.
Internal notes
Private @-mention notes, side conversations and handoffs — context travels with every ticket.
Support-grade features.
Without the support-grade bill.
| What support teams need | Vayusetu | Legacy suites | WhatsApp-only tools | Cloud AI chat | Open-source inbox |
|---|---|---|---|---|---|
| Priority-grouped queue & triage | ✓ | ✓ | Basic | ✕ | Manual |
| Business-hours SLA + escalation | ✓ | ✓ | ✕ | ✕ | Add-on |
| AI copilot (₹0 per reply) | ✓ | ✕ | ✕ | Metered | BYO API |
| Smart assignment & workload caps | ✓ | ✓ | Basic | ✕ | Basic |
| CSAT & agent scorecards | ✓ | ✓ | Limited | ✕ | Limited |
| Private AI · India data residency | ✓ | Cloud | Cloud | Cloud | Varies |
| Typical cost · 10 agents / mo | ₹1,299–2,999 flat | ₹15k–46k | ₹7k–17k | ₹70k+ | ₹0–16k |
Comparison is by product category (not specific vendors), based on publicly available information as of July 2026. Typical costs are indicative ranges and vary by plan, provider and configuration.
Honest from day one.
We're just getting started — so instead of borrowed logos and made-up numbers, here's what's simply true about how Vayusetu works.
per AI reply — no per-message meter
customer data sent to a third-party AI
Mumbai-hosted · DPDP-ready by design
channels in one inbox
Founding customers get founding pricing and a direct line to the team — real case studies will replace this the moment our first customers share their results.
Give your support team a head start.
Start free in minutes — no setup, no per-message AI bill. Priority queue, SLAs, AI copilot and analytics, with private AI at zero per-message cost.