Every message.
One prioritized queue.
WhatsApp, Instagram, Facebook, Telegram, Email and Live Chat land in one real-time surface — sorted by urgency, not arrival time. Reply, assign and resolve without ever switching tabs.
Where your customers talk,
your team already is.
DMs, comments, emails and live chat all arrive in the same queue — with the channel badge on every conversation, so context never gets lost.
Not a flat list.
A priority queue that tells you what matters.
Urgent & SLA-breaching, Needs reply, Assigned & in progress — ranked as tasks, not a bottomless feed. Agents always know what to touch next.
Everything an agent needs
to move fast.
Grouping, live state, delivery clarity and one-keystroke actions — built into a single surface.
Priority groups
Urgent, needs-reply and in-progress ranked as tasks — nothing slips to the bottom of a feed.
Real-time sync
WebSocket-powered typing, presence and new messages the instant they land — no refresh.
Delivery status
Watch every reply move sent → delivered → read. Know exactly what the customer has seen.
Canned & drafts
Insert saved replies in a keystroke; half-written messages autosave per conversation.
Bulk actions & assignment
Select many threads at once to assign, close or tag in a single move — with round-robin and least-busy routing to balance your team automatically.
Search & history
Full-text search across every past conversation — find any customer, order or promise in a keystroke.
Reactions & quoted replies
React with emoji and reply-to-quote a specific message so threads stay clear — mirrored natively to WhatsApp, Instagram & Telegram.
The reply is drafted
before your customer taps send.
A private AI reads intent and sentiment, then suggests the answer — grounded in order history. ₹0 per reply, nothing sent to a third-party cloud.
One prioritized queue,
private by design.
By product category — a priority action center, not a flat list, real-time, and private AI that never sends data to a third party.
| How the inbox compares | Vayusetu | Legacy suites | WhatsApp-only tools | Cloud AI chat | Open-source inbox |
|---|---|---|---|---|---|
| Truly omnichannel (6+ channels, one queue) | ✓ | ✓ | WhatsApp-first | Web chat-first | ✓ |
| Priority / action-center UX (not a flat list) | ✓ | Ticket queues | Flat list | Flat list | Basic |
| Real-time typing & presence (WebSocket) | ✓ | Varies | Varies | ✓ | BYO |
| Private AI — data never sent to third-party | ✓ Private AI | Cloud | Cloud | Cloud | BYO API |
Comparison by product category (not specific vendors), based on publicly available information as of July 2026.
Honest from day one.
We're just getting started — so instead of borrowed logos and made-up numbers, here's what's simply true about how Vayusetu works.
per AI reply — no per-message meter
customer data sent to a third-party AI
Mumbai-hosted · DPDP-ready by design
channels in one inbox
Founding customers get founding pricing and a direct line to the team — real case studies will replace this the moment our first customers share their results.
Bring every conversation
home.
Start free in minutes — no setup, no per-message AI bill. Private AI, every channel, one prioritized queue.